Support
Answers first, email second. The topics below resolve most questions without waiting. For anything else, write to us — a real person reads every message.
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Never include API keys, passwords, tokens, or other secrets in email. Support never needs them, and email is not a safe channel for them.
Buying a plan
Plans are listed on the plans section of the homepage: Builder or Pro, monthly or annual. Checkout and subscription billing run through our billing provider, WarriorPlus — you confirm the exact price and billing term there before subscribing.
The included n8n account
Every RunFlowPilot plan includes an n8n account at no additional cost, so there is no separate server to set up first. You can also connect n8n instances you own or operate; connection checks run over HTTPS, and API keys are encrypted before storage and never shown back.
AI credits
Builder includes 200 AI credits per month and Pro includes 600. Balances reset to the plan allowance each billing period — unused credits do not roll over. Generating a full workflow uses 1 AI credit.
Cancelling and refunds
Cancel from the upgrade page inside the app and also in your WarriorPlus account (Account > Purchases/Subscriptions) to stop future charges; access continues until the end of the paid period. Cancelling is not the same as requesting a refund. Refund requests go to contact@runflowpilot.com — full terms are in the Refund Policy, including the 15-calendar-day window.
Privacy requests
For access, correction, or deletion requests, write to admin@runflowpilot.com. How data is handled is described in the Privacy Policy.
Useful pages
- Terms of Service — accounts, plans, acceptable use
- Privacy Policy — what is collected and why
- Refund Policy — the 15-day window and how to request
- Plans & pricing — the four purchase choices